Reporting
Opinyin provides both traditional NPS©, CES and CSAT scores directly in the real-time dashboard so you can continue to monitor customer satisfaction in the ...
Tue, 22 Sep, 2020 at 1:32 PM
Every response submitted to Opinyin is stored and available historically as long as your subscription is active. The responses tab in the reporting Dashboa...
Tue, 22 Sep, 2020 at 2:21 PM
You can change the date range of a report by clicking the 'Select date and time range to report on:' drop-down and selecting custom dates or a pre...
Mon, 21 Sep, 2020 at 4:50 PM
Select the dashboard option in the sidebar menu. Click the 'Select survey question to report on:' drop-down at the top of the page to choose your ...
Mon, 21 Sep, 2020 at 4:05 PM
The number of responses is recorded for every question in a survey. Some respondents might not complete all the questions in a survey so the count of respon...
Tue, 22 Sep, 2020 at 9:16 AM