Opinyin
Welcome
Login
Home
Solutions
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
Try Opinyin Free for 21 days
Try Opinyin Free for 21 days
1
Learn how you can try Opinyin free for 21 days
Freshdesk Integration
Configuration
9
Opinyin Advanced Webhooks for Freshdesk
Opinyin Ticket Description Analyser for Freshdesk
Setting up the Opinyin App on Freshdesk
Survey invite emails don't get sent by Freshdesk when I close a ticket
How do I create an effective satisfaction survey invite canned response in Freshdesk
View all 9
Getting started with us
Your account
0
FAQs:
Registration/Logging In
4
I did not get a verification email during registration
I have forgotten my password
I have forgotten my user name
My credentials are invalid even though I have reset my password
Trial Period
3
Can I trial a subscription plan for free?
I want to trial a different plan. How do I go about this?
Can I trial Opinyin AI for free?
Pricing
3
Is Opinyin AI available on all plans?
What is the difference between the plans you offer?
Can I share Freshdesk Integration Agents share response allowance?
Integrations
3
Where can I find my Opinyin App API key for Freshdesk
Can I use Opinyin with Mailchimp?
Can I use Opinyin with Campaign Monitor?
Reporting
6
How can I get my satisfaction scores?
Where can I see what customers have said?
How can I change the date range to report on?
How can I choose which survey question to report on?
How do I know how many people have responded to a survey?
View all 6
Account Administration
0
Using the power of Opinyin AI
4
What is the Comparative Linguistic Analysis Score (CLAS)?
How does Opinyin AI work?
How does the Opinyin AI give me unlimited discovery of my CX issues?
How do I get my customer's key pain and pleasure points?
Launching your survey
0
General
5
What browsers can I use with Opinyin?
How do I write an effective survey invite email?
Obtaining an Network Connection log file
Obtaining a Console Log
How to save a Browser Console Log
Creating Surveys
1
Can I have checkbox, multiple choice, data picker & drop-down style questions?
Using Opinyin
Getting Started
1
Survey creation quick start guide
FAQ
0
Help Desk Software
by Freshdesk
